Q: What do I do if I am having technical difficulties?
A: Contact your course coordinator within your organisation or email us at: firstname.lastname@example.org
Q: Will you send me books, CDs, DVDs, or PDF files?
A: All materials are available online for free download. Any additional materials needed will be supplied to you before you start. For some lessons, we have included extra materials at the end for you to look at or use. These are optional.
Q: How do I get started?
A: All you need to do to get started is follow the instructions in your welcome email. This will help you to navigate to the program modules you are completing and access The Field online learning.
Q: Can I access these courses from any computer?
A: Yes, all you will need is an Internet connection and your account login information.
Q: Where do classes take place?
A: The Online Learning Program and its courses take place wherever you have internet access and a computer, tablet or smart phone.
Q: When does my class meet?
A: There are no class times. You can log onto the system whenever it is convenient for you, at any time, day or night, to take a unit, complete a course, or just part of a course. You do not have to be online at a set time of day.
Q: Will Online Learning work in my smart phone, tablet and other handheld devices?
A. Yes, this Online Learning platform is compatible with Smart phones and Tablets.
Q: How do we obtain the materials for the course?
A: This is an Online Learning programme; therefore, all courses and units are accessible online.
Q: Can I take an individual unit without signing up for entire course?
A: Yes you can choose to complete entire course or individual modules within the courses.